---
title: "How to add a new user to an existing database"
description: "Find out how to add new external contacts, like suppliers or customers, to a user-type database that’s already created, so you can keep it updated and available in issues."
url: https://help.trysolved.com/en/articles/86-how-to-add-a-new-user-to-an-existing-database
updated: 2026-09-30
language: en
alternates: [es-es]
---

# How to add a new user to an existing database

Find out how to add new external contacts, like suppliers or customers, to a user-type database that’s already created, so you can keep it updated and available in issues.

### 🪜 Add a new external user

1.  Access dynamic options databases
    
    1.  From general settings
        
        ![](https://staticfiles.gleap.io/gattachments/BXhaVcsVVC2h63GdfgJjjfoUO4kNXM92nrkiD0e973hqyxcdA93CkzYJRHgBWM1bwaYWzRdex1q.png)
    2.  Or from the dropdown on the main view
        
        ![](https://staticfiles.gleap.io/gattachments/SLHzJ5ch3SpcS55NjjmIyLoeVlz0nGqKoyCvnuE5jL2EsXH0XhsxLik6RodvHRtYHLd64FU4cwl.png)
2.  Open the dynamic options database module, user type  
    
    ![](https://staticfiles.gleap.io/gattachments/NF7wL3twVzEvHv9wJOe0oGMPQwYYZ81tq99AOz2iur5iZgjXenlZzJoFXKS9aVeXTekIrGORyk2.png)
    
3.  Expand the database to edit  
    
    ![](https://staticfiles.gleap.io/gattachments/QKaNBNY2PcXQSJgfMQjIv0pqpFRSnEoOI2s9Csmpn4UL9T0IsJ8c0uVEE5e8QiQW6fd8wOD1WMg.png)
    
4.  Select the “Add a new external user” button
    
    ![](https://staticfiles.gleap.io/gattachments/aNFnYNkLCFs9fOWnHgqbm9kvI72vf1Bp2Oben49UURJfNE33yUrwAf57ThJlrNzDnjBLvxGCoCa.png)
    
5.  Fill in all the required fields
    
    ![](https://staticfiles.gleap.io/gattachments/5ZhIR1ukbDxZQbqO9ApYzZbiSLA79uiSikl3nWDTk7yKJcQkhEkckbHVhT2Afs6HnO2y018KXXX.png)
    
6.  Save the changes  
    
    ![](https://staticfiles.gleap.io/gattachments/kbMtXk51MuxvblsDekjNxbbwl1KkW1yU5yP4xgBQtH3moNPx0pLHo8tBdwmWgPo86Zsb7IuCT1z.png)
    

💡 _This will update the data for all issues where that user is used, making sure data is consistent and coherent across the whole platform._