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What are they and how to set them up?

Learn how to create and set up simple option lists that can be used in records and incidents, making it easier to select consistent and centralized values within the platform.

🪜 How to set up an item-type database

  1. Go to settings

  2. Go to the dynamic database options module
    a. From the general settings


    b. Or from the main view dropdown

  3. Select the database text type

  4. Add a new database

  5. Set a new name and hit the “More” button to add options

  6. Add the options. Two ways:

    • One by one → write the option in the “Add an option” bar and press “ENTER”

    • Several at once → write all your options in the bar but separate them with a “;”

  7. Save the setup

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