---
title: "How to edit the attributes of the item-type database"
description: "This article explains how to modify the attributes of an item both within a specific ticket and across the entire database, depending on the effect you want to achieve."
url: https://help.trysolved.com/en/articles/77-how-to-edit-the-attributes-of-the-item-type-database
updated: 2026-09-18
language: en
alternates: [es-es]
---

# How to edit the attributes of the item-type database

This article explains how to modify the attributes of an item both within a specific ticket and across the entire database, depending on the effect you want to achieve.

There are two ways to edit item attributes: **just for one case** or **for the entire database**.

-   **In the incident**→ only the items in that case will be changed. If you pick the same option in another case, it won’t have those changes.
    
-   **In the database** → the items are changed at a global level for any case where you select it.
    

### 🪜 Edit attributes within a case

1.  Go to the incident you've already created  
    
    ![](https://staticfiles.gleap.io/gattachments/4H5v3o82iadCWBC5B8G8ugAK8VSNXNLMMowrVtaaB8OVkWwzXqPetFbr0hxJvL23h8N8drA9iVb.png)
    
2.  Tap on the selected item  
    
    ![](https://staticfiles.gleap.io/gattachments/0tZsgezgB6eyoyjUY4Op7gmAIQOpGEcCI55PpSiU8ytgmDPN28Lns800jKrbJ7O1yVxsbwVlSHg.png)
    
3.  Pick the edit pencil at the top right  
    
    ![](https://staticfiles.gleap.io/gattachments/1gmGwhAOEIGfgkvnrNRRMXxMWloobIlm5sHrajI2mTEwJ9fvFJnxXFbX11S8I4NSndfldHUEv1V.png)
    
4.  Edit the values you need  
    
    ![](https://staticfiles.gleap.io/gattachments/OqeN4gRfMnAmvDv2Lo2vHEeorP0cej0qilWVqBpUvjmCjw79bwkgVq1spRsRup77n2c4NfOYPfV.png)
    
5.  Save your changes
    

💡 _These changes will only affect that specific incident and won't change the item in the main database._  
  

### 🪜 Edit attributes for the whole database

1.  Go to Databases dynamic options
    
    1.  From general settings  
        
        ![](https://staticfiles.gleap.io/gattachments/BXhaVcsVVC2h63GdfgJjjfoUO4kNXM92nrkiD0e973hqyxcdA93CkzYJRHgBWM1bwaYWzRdex1q.png)
        
    2.  Or from the main view dropdown  
        
        ![](https://staticfiles.gleap.io/gattachments/SLHzJ5ch3SpcS55NjjmIyLoeVlz0nGqKoyCvnuE5jL2EsXH0XhsxLik6RodvHRtYHLd64FU4cwl.png)
        
2.  Open the dynamic options database module, item type  
    
    ![](https://staticfiles.gleap.io/gattachments/6Ri27hHA5dveH2IxNR3THOBiMasfIDRUbJVoaGQWNfqESJBpTpyj1wJgwxT8uh0pphdZP8pMJdB.png)
    
3.  Unfold the database you want to edit  
    
    ![](https://staticfiles.gleap.io/gattachments/yWWMjvHpSYMo1ejrvGY7mjJglBL7XvMLkQehBSPA7NWXE0M7qAiAtkN3jG7NGdvfYcbhujPS37n.png)
    
4.  Find the option and click on it  
    
    ![](https://staticfiles.gleap.io/gattachments/irF5jeXY2gSzDUEz9HlQQLTfOyrKAzealWYngOvecQY4PXOZa9tdzQgc1e62vAGa6vTiUmn9gHb.png)
    
5.  Click on the pencil  
    
    ![](https://staticfiles.gleap.io/gattachments/FUTvqxvZwjDFN5fK55V6X6cVXBF7agX5D3xsQ40dxn3Bg49C8Aok4DJ2I4nnAlBPvVZkiXpy3Ja.png)
    
6.  Edit the fields you need to  
    
    ![](https://staticfiles.gleap.io/gattachments/VeEKbNPutZRMVhoVflQtjt1H3jE2SyJMeBrMilhdpDkX6cWDcRxIF7NqbfcnmLpapPNv0ihCFrg.png)
    
7.  You can add new items too. Here’s where you’ll find all the detailed info  
    
    ![](https://staticfiles.gleap.io/gattachments/YClS6Eg98xIVbTn22F1bcSMoFJSk30LcTyJhXrMErQLZ8dOB7f4Y61feoSufsSPloUiOCyJorlE.png)
    
8.  Save your changes
    

💡 _This will update the attributes for every issue where that item is used, making sure your data stays consistent and coherent everywhere on the platform._