---
title: "What are they and what are they for?"
description: "Dynamic option databases are a key resource within the platform that lets you create custom and reusable option lists."
url: https://help.trysolved.com/en/articles/74-what-are-they-and-what-are-they-for
updated: 2026-09-30
language: en
alternates: [es-es]
---

# What are they and what are they for?

Dynamic option databases are a key resource within the platform that lets you create custom and reusable option lists.

## 🧩 What are dynamic option databases?

They are data sets created by each company within the platform.  
Unlike fixed lists, **dynamic options** can be updated at any time, and the changes are automatically reflected in all records where they’re used.

### ⚙ Main features

-   🔁 **Automatic update:** any change in the database is immediately reflected in the associated records.
    
-   🧠 **Information centralization:** saves you from having to manually modify each template or record.
    
-   👥 **Flexibility:** you can create different types of databases depending on the type of information you need (text, users, or items).
    
-   🔒 **Access control:** databases can be visible or editable only for certain roles or departments, depending on the permissions set.
    

### ✅ Types of dynamic databases

In the following articles you’ll learn how to create and set up each type:

-   **Text:** for custom lists with written information.
    
-   **Users:** to link people outside the company to incidents.
    
-   **Items:** to relate elements or products to each other.
    

### **🔍Where to find them?**

1.  Go to settings  
    
    ![](https://staticfiles.gleap.io/gattachments/nvsecShR874MHaFshm2CuVCxQZHIfans7yz2qU0tcj31LBq5OEJXFcvLiVgX3t2vYbnqMnmkfZk.png)
    
2.  Go to the databases module
    
    1.  From the general settings
        
        ![](https://staticfiles.gleap.io/gattachments/sEAylukvldkHCoht8jvz1FOwwk68cOgrsHwskWs2rw6PUSQ7acdo8nOhsIhsg510Uohjhd2IWz4.png)
    2.  Or from the dropdown in the main view  
        
        ![](https://staticfiles.gleap.io/gattachments/exzur2D9aNvREdbnhEhd8JfOdcrDlbrKAnY685idkwTUHuh66tniWIJ1duvlmA688B9ZNSoq16c.png)
        
3.  Choose what type of database you want to view, edit, or create
    

![](https://staticfiles.gleap.io/gattachments/4BrhcRLkeIx59UOKWVNlfGgUBy5EBBY4FmWNzLvS3KecRrRIlVxJB3Xj4KFYrtpz83c0rye89QY.png)